Sher n Care Fam
Forms & Links
Looking for important forms or links? See them here!
New Member Registration Information
Wondering what information to ask for from a new member? See below!
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NAME:
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NICKNAME: [preferably shortened first name, this is what shows up on the genealogy tree]
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ID/PASSPORT/GOV'T ID: [must send photo of ID]
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PHONE:
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EMAIL ADDRESS:
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SPONSOR: [name plus login ID number]
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DELIVER ADDRESS (WITH POSTAL CODE):
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RECIPIENT:
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PLACEMENT: [if you know, leave blank if not]
To Transfer Account
It is necessary to provide two ID card pictures of the old member and the new member,
along with the following information.
OLD MEMBER ACCOUNT INFORMATION​
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ACCOUNT ID:
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MEMBER NAME:
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ID NUMBER:
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EMAIL ADDRESS:
NEW MEMBER ACCOUNT INFORMATION
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NEW MEMBER NAME:
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ID NUMBER:
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EMAIL ADDRESS:
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MOBILE PHONE NUMBER:
Product Defect Report Form
Does your product have a defect? Fill up this form and take a video of the product's defect before submitting these to your respective leader (or contact person).​​
Defective Product Claim Process:
1. Warranty Coverage: The product is covered under warranty for 1 year only.
2. Defect Report: Please fill out the defect form report and revert it back to us.
3. Video Evidence: Provide a video showing the machine malfunctioning. The video must include:
Footage taken from the bottom of the machine showing the serial number.
The machine plugged in and the defect area clearly shown.
4. Product Handling: Keep the defective machine with you for the moment. We will provide information from our logistics team to arrange for its return to the warehouse.
​
Proper Steps for Taking the Video:
1. Show the serial number on the back of the machine.
2. Plug in.
3. Show that you turn on the button.
4. Place your barefoot on the machine.
​
Remember to Provide these Details:
Member ID
Defective Item
Details of the Defect
Serial Number
Member/Receiver Name
Contact Number
Delivery Address